:root {
  --bg: #f6f7f9;
  --card: #ffffff;
  --text: #1a202c;
  --muted: #6b7280;
  --line: #e5e7eb;
  --accent: #4f46e5;
  --topbar: #0f172a;
  --radius: 10px;
}
* { box-sizing: border-box; }
body {
  margin: 0;
  background: var(--bg);
  color: var(--text);
  font: 15px/1.5 -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Inter, "Helvetica Neue", Arial, sans-serif;
}
a { color: var(--accent); }

.topbar { background: var(--topbar); }
.topbar-in {
  max-width: 1200px; margin: 0 auto; height: 52px;
  display: flex; align-items: center; gap: 24px; padding: 0 20px;
}
.brand { font-weight: 700; font-size: 16px; color: #fff; text-decoration: none; letter-spacing: .2px; }
.nav { display: flex; gap: 4px; flex: 1; }
.nav a { color: #94a3b8; text-decoration: none; padding: 6px 12px; border-radius: 8px; font-size: 14px; }
.nav a.on, .nav a:hover { color: #fff; background: rgba(255,255,255,.08); }
.logout {
  background: none; border: 1px solid #334155; color: #94a3b8;
  border-radius: 8px; padding: 5px 12px; cursor: pointer; font-size: 13px;
}
.logout:hover { color: #fff; border-color: #475569; }

.content { max-width: 1200px; margin: 0 auto; padding: 24px 20px 80px; }
.flash {
  max-width: 1160px; margin: 14px auto 0; padding: 10px 14px;
  border-radius: 8px; background: #eff6ff; border: 1px solid #bfdbfe;
  color: #1e40af; font-size: 14px;
}
.flash.err { background: #fef2f2; border-color: #fecaca; color: #991b1b; }
.warn {
  background: #fffbeb; border: 1px solid #fde68a; color: #92400e;
  border-radius: 8px; padding: 10px 14px; font-size: 14px; margin-bottom: 14px;
}

.card {
  background: var(--card); border: 1px solid var(--line);
  border-radius: var(--radius); padding: 18px; margin-bottom: 16px;
}
.table-card { padding: 0; overflow: hidden; }
h2 { margin: 0 0 14px; font-size: 18px; }
.back { text-decoration: none; font-size: 14px; color: var(--muted); }
.back:hover { color: var(--accent); }

.filters { padding: 14px 18px; }
.tabs { display: flex; gap: 6px; flex-wrap: wrap; margin-bottom: 12px; }
.tabs a {
  padding: 5px 12px; border-radius: 999px; font-size: 13px; font-weight: 500;
  color: var(--muted); text-decoration: none; border: 1px solid var(--line); background: #fbfbfc;
}
.tabs a.on { background: var(--accent); color: #fff; border-color: var(--accent); }
.frow { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.count { color: var(--muted); font-size: 13px; margin-left: auto; }

table.tbl { width: 100%; border-collapse: collapse; }
.tbl th {
  text-align: left; font-size: 11.5px; text-transform: uppercase; letter-spacing: .05em;
  color: var(--muted); padding: 10px 12px; border-bottom: 1px solid var(--line);
  background: #fafafa;
}
.tbl td { padding: 10px 12px; border-bottom: 1px solid var(--line); font-size: 14px; vertical-align: top; }
tr.rowlink { cursor: pointer; }
tr.rowlink:hover td { background: #fafbfc; }
.cell-main { font-weight: 600; color: var(--text); text-decoration: none; }
.cell-main:hover { color: var(--accent); }
.cell-sub { color: var(--muted); font-size: 12.5px; }
.sum { max-width: 240px; white-space: normal; overflow: hidden; text-overflow: ellipsis; }
.empty { color: var(--muted); font-size: 14px; padding: 12px 0; margin: 0; }

.badge {
  display: inline-block; padding: 2px 9px; border-radius: 999px;
  font-size: 12px; font-weight: 600; white-space: nowrap;
}
.b-ghost { background: #f1f5f9; color: #475569; }
.b-hist { background: #f1f5f9; color: #94a3b8; font-weight: 500; }
.b-src { background: #f5f3ff; color: #6d28d9; }
.b-ok { background: #ecfdf3; color: #047857; }
.b-overdue { background: #fef2f2; color: #dc2626; }
.b-unanswered { background: #fff7ed; color: #c2410c; }
.b-waiting { background: #eff6ff; color: #1d4ed8; }
.b-work-new { background: #e0f2fe; color: #0369a1; }
.b-work-answered { background: #ecfdf3; color: #047857; }
.b-work-thinking { background: #fffbeb; color: #b45309; }
.b-work-invoiced { background: #f5f3ff; color: #6d28d9; }
.b-work-sold { background: #ecfdf3; color: #059669; }
.b-work-declined, .b-work-unresponsive { background: #fef2f2; color: #b91c1c; }
.b-shop { background: #f0f9ff; color: #0e7490; }

.chip {
  display: inline-block; padding: 1px 8px; border-radius: 999px;
  font-size: 11.5px; font-weight: 600; background: #f1f5f9; color: #475569;
}
.chip-in { background: #ecfdf3; color: #047857; }
.chip-out { background: #eff6ff; color: #1d4ed8; }

.btn {
  display: inline-block; background: var(--accent); color: #fff; border: none;
  border-radius: 8px; padding: 8px 16px; font-size: 14px; font-weight: 500;
  cursor: pointer; text-decoration: none;
}
.btn:hover { filter: brightness(1.06); }
.btn.ghost { background: #fff; color: var(--accent); border: 1px solid #c7d2fe; }
.btn.ghost:hover { background: #eef2ff; }
.btn.danger { background: #fef2f2; color: #dc2626; border: 1px solid #fecaca; }

input[type=text], input[type=password], input[type=number], input[type=date], select {
  padding: 7px 10px; border: 1px solid #d1d5db; border-radius: 8px;
  font-size: 14px; background: #fff; color: var(--text);
}
input[type=file] { font-size: 14px; }
.fitem { margin-bottom: 12px; }
.fitem label { display: block; font-size: 13px; color: var(--muted); margin-bottom: 4px; }
.fitem input { width: 100%; max-width: 420px; }
.inrow { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; margin-top: 14px; }
.inrow label { font-size: 14px; }

.grid2 { display: grid; grid-template-columns: 1fr 340px; gap: 16px; align-items: start; }
@media (max-width: 900px) { .grid2 { grid-template-columns: 1fr; } }

.deal-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 12px; flex-wrap: wrap; margin-bottom: 12px; }
.deal-head h2 { margin: 0; font-size: 19px; }
.badges { display: flex; gap: 6px; flex-wrap: wrap; }

table.meta { width: 100%; border-collapse: collapse; margin: 6px 0 4px; }
.meta td { padding: 5px 8px 5px 0; font-size: 14px; vertical-align: top; }
.meta td:first-child { color: var(--muted); width: 140px; }
code { background: #f1f5f9; padding: 1px 6px; border-radius: 6px; font-size: 13px; }

.sla-panel {
  margin-top: 16px; padding-top: 12px; border-top: 1px dashed var(--line);
}
.sla-line { margin-bottom: 4px; display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.sla-line .badge { font-size: 13px; }

.messages { margin-top: 8px; }
.msg { padding: 12px 2px; border-bottom: 1px solid var(--line); }
.msg:last-child { border-bottom: none; }
.msg .meta { display: flex; gap: 10px; align-items: center; font-size: 12.5px; color: var(--muted); flex-wrap: wrap; }
.msg .meta .right { margin-left: auto; }
.msg .subj { font-weight: 600; margin-top: 6px; font-size: 14px; }
.msg .body { white-space: pre-wrap; font-size: 14px; margin-top: 6px; color: #374151; }
.msg.in .body { background: #f9fafb; border-left: 3px solid #a7f3d0; padding: 8px 10px; border-radius: 0 8px 8px 0; }
.msg.out .body { background: #f9fafb; border-left: 3px solid #bfdbfe; padding: 8px 10px; border-radius: 0 8px 8px 0; }

.summary-text { font-size: 14.5px; line-height: 1.55; }

/* login */
.login-body { display: flex; align-items: center; justify-content: center; min-height: 100vh; background: var(--topbar); }
.login-card {
  background: var(--card); border-radius: 14px; padding: 36px 32px; width: 340px;
  box-shadow: 0 20px 60px rgba(0,0,0,.35);
}
.login-logo { font-weight: 700; font-size: 22px; letter-spacing: .2px; }
.login-sub { color: var(--muted); margin: 4px 0 20px; font-size: 14px; }
.login-card label { display: block; font-size: 13px; color: var(--muted); margin-bottom: 4px; }
.login-card input { width: 100%; padding: 9px 12px; border: 1px solid #d1d5db; border-radius: 8px; font-size: 15px; margin-bottom: 14px; }
.login-card .btn { width: 100%; padding: 10px; font-size: 15px; }